These businesses specialise in longer stay guests. Inlcudes GDS, OTA, or by phone or the hotel’s own website.Įxtended Stay: Occasionally you might come across a property described as an “extended stay hotel”. Some hotels incentivise this practise by offering a discount, as it saves them being charged a commission from the likes of, Trivago and others.ĭC/Distribution Channel: The various ways guests can book with a hotel.
This type of arrangement tends to be the domain of permanent guests, airline staff and others.ĭay guests: Hotel visitors who arrive and leave the same day usually to use facilities such as the spa or restaurant.ĭB/ Direct Booking: This means when customers book directly with the hotel, whether by phone or the company’s own site, as opposed to using outside parties like a GDS or OTA. Tend to be independently owned and run, often with smaller numbers of rooms.Ĭomp: Short for complimentary or free of charge.Ĭonference Hotels: are those that specialise in larger events, tending to have large numbers of rooms and specialised facilities.Ĭontract rooms: This refers to rooms that are booked by a special contract for an extended period. Features such as fitted kitchens make them popular with professionals and longer stay guests.īB/ DBB: Bed and breakfast / Dinner, bed and breakfast included.īoutique: properties driven by design and style considerations, with special or unique features. Traditionally, these would be called suites, but these days many urban locations, in particular, market themselves as aparthotels. Should you be at a loss to explain what PPPN from your OTA, however, the following handy guide to commonly used hotel terms might just help:ĪI: all inclusive (not artificial intelligence!)Īparthotel: These days, some hotels offer entire apartments, rather than just bedroom and ensuite bathroom. Even the professionals get stuck at times, which is one of the reasons we always encourage hotels to keep their text in plain, jargon-free English as much as possible! A Glossary of Hotel Acronyms, Abbreviations and JargonĮver been bamboozled by the range of special terminology surrounding hotels and hospitality in general? It’s quite easy to get confused, especially in the age of digital jargon we live in.
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